The standard delivery time for an order is approximately 4-7 working days. When the package is packed - you will be informed by e-mail.

Orders are processed every day from Monday to Friday except public holidays. Orders placed on weekends and public holidays are processed the next working day.

If, after a period of 7 working days, you have still not received your parcel and the status of your parcel has not changed - please contact us, we will try to find out where the parcel is.


At PINaPIN we offer several payment methods:


If you choose to pay via PayPal, you will be redirected directly to the Paypal website.

If you are already a Paypal customer, you can log in there with your details and confirm the payment.

If you are a new customer - you can create a new account or log in to confirm your payment.

Payment is approved within minutes - and your order will be confirmed.

Return of appropriations :

When you send back the products, their value will be refunded directly to your Paypal account, on your Paypal account you can indicate if you want the amount to be transferred to your bank account.


At PINaPIN you can pay by payment card - this will be debited after the goods have been dispatched.

- MasterCard

- Visa

- American Express

On our site you will be asked to enter your payment card number, so PINAPIN identifies the card issuer. Depending on your online banking settings, you may be redirected to the issuer's bank.

In the case of verified by VISA and MasterCard Secure Code, during the payment the customer will be automatically redirected to his/her bank's website where the customer is identified (e.g. by SMS or TOKEN). If the identity is confirmed, the customer returns to the PINAPIN website and completes the purchase.

Shopping at PINAPIN is completely secure thanks to SSL encryption of payment card data.

Return of appropriations :

If you return the ordered goods to us - the money will be transferred back to your payment card account.









Return of appropriations :

If you return the ordered goods to us, the money will be transferred back to your bank account from which you made the payment.


As soon as we have credited your payment, your order will be transferred for processing. It may take up to 2-4 working days for your payment to be posted. The ordered items will remain reserved for you for 7 days.

How to pay by traditional transfer:

After placing your order, you will receive a confirmation email from us with the necessary details to complete the transfer:




Warszawska 58C/56, 02-496, Warsaw, Poland

Account number:


EUR IBAN : PL69 1140 2004 0000 3012 1307 7047

USD IBAN : PL64 1140 2004 0000 3212 1307 7039

GBP IBAN : PL20 1140 2004 0000 3412 1307 7054

Return of appropriations:

The refund will be made directly to your bank account.


Please pay for each order separately by bank transfer.

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