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Process | Description |
---|---|
Return of Product | If the product sent to you has not met your expectations, for whatever reason, you have 30 days to return it. To make a return, please visit: Product Return Page After receiving information about the return, we will provide you with the necessary details for shipping the package. |
Complaint | If the product sent to you is faulty or damaged: Please contact us by e-mail: [email protected] with your order number and complaint description. After receiving the necessary information, we will assist you in resolving the issue in a way that is convenient for you. The complaint will be processed within 30 days of receipt of the parcel. |
More Details | You can find more details in our Regulations. |