Returns & complaints

How to return products?

If the product sent to you has not met your expectations, for whatever reason, you have 30 days to return it.

To make a return, please visit product return page HERE

After receiving information about the return, we will provide you with the necessary details for shipping the package.

If the product sent to you is faulty or damaged:

Please contact us by e-mail: [email protected] with your order number and complaint description.

After receiving the necessary information, we will assist you in resolving the issue in a way that is convenient for you.

The complaint will be processed within 30 days of receipt of the parcel.

You can find more details in Regulations